Hi all,
I just started with Suncorp and they are meant to direct debit from my account on the 17th but nothing has been deducted... strange this is that earlier this week I received an sms from Suncorp which stated "Your 1st monthly payment of xxx for Home Loan xxx is due by 17/04/15. Disregard if paid or paying wkly/ftnly. Pay @ suncorpbank.com.au or 13 11 75" Does that mean I have to manually pay this? this is a 1st for me... I don't want to be listed on the system as not paying... they are closed over the weekend... Is this normal I have to transfer rather than direct debit... If that's the case, what's the point of signing the direct debit form.
I just started with Suncorp and they are meant to direct debit from my account on the 17th but nothing has been deducted... strange this is that earlier this week I received an sms from Suncorp which stated "Your 1st monthly payment of xxx for Home Loan xxx is due by 17/04/15. Disregard if paid or paying wkly/ftnly. Pay @ suncorpbank.com.au or 13 11 75" Does that mean I have to manually pay this? this is a 1st for me... I don't want to be listed on the system as not paying... they are closed over the weekend... Is this normal I have to transfer rather than direct debit... If that's the case, what's the point of signing the direct debit form.