Recent content by bentrails

  1. bentrails

    Strata advice - QLD

    Just buying a 2br townhouse in QLD. I own a strata unit in NSW so I have a pretty good understanding of NSW strata. Just had building inspection done, and they've identified a few small issues. Most of them obviously strata, but there are a few grey areas. From who can I seek advice whether...
  2. bentrails

    What are you property manager fee?

    7.7% - 8.8% across 4 in NSW, QLD, SA. Price is secondary to all these factors for me - * customer service and "helpfulness" is the most important factor for me - both to myself AND my tenants. * termination clause is important so I can get rid of a non-performing manager quickly, as I...
  3. bentrails

    Reasonable expectations from a PM

    True. Just annoying for something pretty simple. I agree some property managers are very helpful, and obviously some aren't. I don't want to drag this on. Reading my own post, I sound like a petty whinger, but I am tolerant. Just at end of tether with this one, and this incident was icing on...
  4. bentrails

    Reasonable expectations from a PM

    No. Should I supply manuals for the toilet, or operating the oven? My gripe is my professional property manager was doing an inspection, and on the day she agreed to just list it as "broken" without using any initiative to try it for herself.
  5. bentrails

    Reasonable expectations from a PM

    Putting it out there... One of our PMs did a routine inspection on our property recently, during which the tenant alleged the air conditioner was broken. The PM reported back to me it was broken. I gave permission for a service technician to attend. Five weeks later I hear back that the...
  6. bentrails

    Conveyancer does not have a trust account

    Thanks for the advice. You are right, the SA one operated out of a solicitors office. Unfortunately we don't have another account with the lender (let's call them "Bank C"). We have an equity loan to cover these purchasing costs and balance of purchase over at "Bank A". I didn't realise...
  7. bentrails

    Conveyancer does not have a trust account

    Good point, but perhaps by requesting their clients to provide separate bank cheques already drawn directly to the Vendor and the Office of State Revenue, they technically aren't holding money on their behalf, therefore they don't need a trust account? The company concerned is a pretty large...
  8. bentrails

    Conveyancer does not have a trust account

    Is it normal for a NSW conveyancer to not have a trust account to which a purchaser can electronically transfer a final balance owing at settlement? We recently purchased in SA and everything was very straightforward. Near the end of the settlement process our conveyancer provided a statement...
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