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We had tenants on Centrepay and the same thing happened to us a few years ago. It started off with one fee, then two, then three and would be cancelled and reinstated at their whim. Our Real Estate had no idea why this was happening and didn't show any inclination to find out. We tried...

We were once contacted by a neighbour of our tenants to complain about their aggressive behaviour towards her. Our Real Estate office was horrified when we alerted them to what might be a problem. They very firmly told her that any complaints must come to them and not directly to us. We don't...

I had a similar thing happen to me back in 1994. In my case it was council rates. The vendor hadn't paid them for quite a while and it wasn't picked up by my solicitor. When I approached him to fix it he said 'no problem' and then had to cheek to try and bill me for fixing his mistake. I...

Your brother can always ask for an extension. The landlord may grant it depending on his circumstances. I understand the house is to be sold so it will probably depend on whether it needs to be sold quickly or not. Most agents I have spoken to prefer to sell an empty house so your brother may...

Actually that's what we were doing, shopping around the insurers. My point is that if it wasn't for the mistake with the number we would have no idea about any of this. I suspect it happens with all insurers, any claim against the property affects the premium no matter who makes it. We are...

There's been a fair amount of discussion about insurance companies on here recently and I thought it might be interesting to share some details of a telephone conversation my OH had with an insurance company yesterday. He was checking out insurances for my car and doing online quotes but put in...

Hi Sean, We have been in Ipswich since 1998 and are generally happy with the way our two rental properties have performed. The rents we receive have always been well short of what we would have got in Brisbane for comparable properties but then so were the purchase prices of the houses at...

We are in Queensland and our PM sent the disbursement and the EOFY statement through on Friday, 28th June. We weren't due any monies after that date anyway. Actually this is the first time in years that the EOFY statement has matched my records. It's always been out a bit, sometimes a big bit...

We took much the same problems (among others) to tribunal. Apparently tenants can't be expected to move a stove to clean around it or to be able to match the paint on more than 100 marks and gouges on the walls, that's all just wear and tear. I guess we should be grateful they tried at all...

Our very first tenants were a group of four young men. They were probably the best tenants we ever had. They all had jobs, were never late with the rent, and never did any damage either. Pity I can't say the same about some families we have had.

It might be worth a little further investigation as to what actually caused the damage. We had a similar situation, tenant lost power on the weekend when the RE was closed so she called an electrician herself, and eventually the bill was forwarded to us. When we checked it out with the...

Hidden in that garden wall perhaps? That's one of the things I find frustrating about this show. They don't fully explain things, or maybe I just miss them too, dunno. :confused:

A good PM will usually know where the market's at and advise accordingly, but when a lease is coming to an end I always check on RE dot com to see what is available in the general area anyway. It's the market that dictates the rent in the end, not our expenses, and the market has been pretty...

That was certainly the case for my son. When his lease was not renewed the RE sent him the usual list of things he had to do, carpet cleaning etc. and when he mentioned there was no entry condition report they immediately backed down. Of course the landlord wasn't inclined to push the matter...

Thanks for that Matt, good to know for the future, in case it ever happens again. Mogar ... Yep, sounds like they are asleep at the wheel. Let's hope you never need an urgent maintenance request carried out.

14 months is a long time to not even hear from the agent. One would expect a lease renewal request at least, unless of course you have a two or three year lease.

Sounds pretty slack of the agent. Do you have a lease in place? It wouldn't be an old house by any chance, would it? My son had a similar rental experience, no entry condition report, no inspections. Turned out the owner was planning to demolish the place and build townhouses on the big...

Yep, that's what was ticking over in my mind too, drug lab. Geez I wouldn't have even given that a thought way back when we first started on this IP merry-go-round. When we had the 'locked room' thing happening we had shift workers in the place, so didn't really even question it. We were...

Umhh, over 150 views and no replies. No one knows? Neither do I, no mention of such a scenario on the RTA website, not that I could see anyway. We have actually had this happen in the past. No big problem in the grand scheme of things and at the time I never even thought to ask the PM...

I seem to remember a post on here where someone was accused of interfering with their tenants 'quiet enjoyment' of the property because the landlord drove past the place on his or her way to work each day. Obviously he should have found another route :rolleyes: or at least averted his eyes as...