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Hi Serendip, if the floorboards are damaged then the tenants will be liable for fixing the damage or compensating the owner. Most steam mops come with a warning not to use them on timber, floating timber/bamboo type floors in the user manual, the tenants would find it hard to argue that 'they...

This happens a lot in Canberra. Tenants are generally across the legislation and bully the PM and owner frequently into carrying out unnecessary maintenance or improvements on the property. In instances where this happens we send our the Company Director or Principal Licensee to the property...

Hi jingo, We would be happy to speak with your brother in law to see if we are the sort of PM he is looking for. We manage quite a few properties in the Woden area - there is more info about us at www.distinctpm.com.au Cheers

We manage a number of properties with solar systems installed. Generally the account sent out by the provider shows electricity consumption charges separately and then off-sets this with the power generated (rebate per kWh). Our owners keep the account connected in their name and invoice the...

http://auspost.com.au/parcels-mail/redirecting-your-mail.html You can now set up mail holding and mail redirection online with Australia Post :-)

Thanks Luckyone. I missed that, I've just updated it - our fees are definitely 7.3% (inclusive of GST) - (6.64% ex GST).

Ouch! Those fees are expensive (even for Canberra). To give you a comparison, we (distinctpm.com.au) are a Canberra based Agency managing approximately 200 properties....we aren't a discount provider and owners and tenants can access everything online (at no extra charge) Management Fee -...

This is something that annoys me, especially as there is no onus on the Strata Manager to prove they actually issued the invoice in the first place. In Canberra some Strata Manager's charge up to $44 to send a 'reminder notice'. Good news is based on where the banks are at, these fees appear...

I can confirm we (Distinct Property Management) charge 7.3% (including GST) but also offer a 10% discount on this for each referral you bring across (both parties get the 10% discount for each referral). We guarantee no increase in monthly management fee ever! We currently manage a portfolio...

I am a PM and have recently seen a massive increase in fees being charged by Strata Managers to owners for late payment of accounts. These fees are paid to the Strata Manager and not to the Body Corporate. For example, one Strata Manager in Canberra applies a fee of $44 if payment is not made...

I can recommend The Landlord Specialist http://landlordspecialists.com.au/ as a good resource for those wanting to self manage. To the point above from alexlee, it is always worth considering the risk/cost if the tenants decide to vacate when you are planning holidays or if there is a major...

If you don't want to pay for a new Antenna installation (usually around $400 - $500) then the tenants could use 'rabbit ears' internal antenna - but this may not be effective if you are in a poor coverage area. In our experience most owners will py to install an antenna, it stays with the house...

Hi Kingy, sounds like you are looking for the elusive 'Silver Bullet'. REINSW have lots of great online training for the Real Estate side of things (eg understanding legislation etc) but the best way to learn about what to llok for in buying a property is not something I have personally...

We sure did, they are reviewing it but the insurer has already advised them that they were in breach by not notifying them the property was vacant for more than 30 days.

Hi All, As most of you would be aware, copper pipes are a big target for thieves on constructions sites. This week we had an IP that we are managing on behalf of an owner broken into and all of the copper pipes under the house (gas/water etc) were cut and removed. The house had been on...

This is from the South Australian Residential Tenancies Regulations 2010 12—Prescribed limit—water rates (section 73 of Act) For the purposes of section 73(3) of the Act, the limit up to which the landlord will bear rates and charges for water supply in the absence of an agreement on the...

Hi Rugrat, we offer this service http://distinctpm.com.au/policies/maa-self here you will find our pricing/service listing etc We have been trading in Canberra since March 2012, have around 70 Properties under management now and are happy to support Self Managers with things like...

Hi Mooze, We might be a good solution for you (distinctpm.com.au) a lot of our owners are posted overseas and like Distinct because of our online systems (the ability to check on everything whenever you like). Private message me once you have had a look at our website if you are interested...

So long as you include it in the tenancy agremeent as an outgoing that the tenants are responsible for it should be OK. You would need to ensure the rebate was passed on to the tenants while they are paying for the service. The only thing to remember is that because of the time it may take to...

Make sure you read the Managing Agents Agreement carefully, as you may end up having to pay two letting fees as some managing agents agreements include a clause whereby if you as the owner, or someone else finds the tenant (other than the appointed Agent) the letting fee is still due and...