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The desktop valuations tend to be used only for 80% (For refinances). For purchases they can do 90% with drive-bys on some occasions.

AVM is only for 80% LVRs. I think you've done the right thing, get your broker to try the AVM and if it's not working for a loan increase at 80% then use the full vals.

Yep I outsmarted it for a client last time. Full valuations for other lenders came back at $300,000, did a CBA loan increase @ $350k and it was done. Silly in my view.