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Peter, Thanks - a great reply! This will be really helpful for people. So it was the old "overload'em til they drop" problem with your PM. I must admit, I do try to check PMs for no. properties managed per staff member, but this is a really hard figure to get without physically...

Pete, Good luck sorting out the mess - I'd say that the PM should have put your interests first, though with a father who can come back from the dead I can understand them becoming a little religious towards the tenant. If you don't mind the questions - on which basis did you originally...