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Now you know the answer to this don't you! It's a machine reading and compiling key words just like it does with the chat bot stuff. :D

Yes, Hayden was a machine! I'm sure he came across as most helpful and sympathetic. You will notice that they all have white American middle class names to fit in with the general vibe. The sophistication is mindblowing. It's not only ebay which uses artificial intelligence in...

Named after Echo Bay - only the domain was already registered so the owner had to make do with ebay. It was a good site before they bought Paypal - it kind of became twisted up and inside out after that. This may be of interest - if you ever go on the instant chat with someone from Ebay...