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It could be that they have 10 people living there. I had some tenants once and they were subletting the bedrooms to teenagers

jigglypuff I plan to keep a water testing page in the logbook of each property. I'll get the tenant to witness the test and sign next to the results. I also keep a test page for the smoke detectors of each property. (I test & replace the batteries of hardwired smoke detectors yearly). I'm...

You can do the bucket and stop watch test. more here http://www.fairtrading.nsw.gov.au/Factsheet_print/Tenants_and_home_owners/Being_a_landlord/During_a_tenancy/FTR74_Passing_on_water_charges.pdf