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The commission structures would want to be good if you have to operate that way ;). Must be really frustrating at times. Do you not have your own access to the broker websites?

lenders direct here if information can't be sourced from the lenders broker manual. Timeframes can vary depending on the lender as some have dedicated credit lines you can call for policy/structural info & others have you call the BDM. Most BDM's will reply on the day, some evn will call...