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These are some of the problems you run into and when long term tenants start to think that it is their place and not yours, this is why regular inspections of the property are imperitive so that the tenant knows that you are the boss. Although it will cost you consider getting an PM to look...

I agree you should fix the door so that it is workable and doesnt annoy the tennant or their neighbours however I would also say, dont be intimidated by your tenants otherwise your going to be spending every spare bit of time going around to do errands on your property. If they are valid...