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Been my experience too with Nuno from D&R. I have two properties managed by D&R, always responsive, meeting with tenants personally etc. They don't charge letting fees (saving over $1k in that alone) which at first caused some concern that corners would be cut. They actually were better than...

Totally unjustified fees. They should be reducing rather than increasing the already high rates. This is Perth though and many landlords appear ready to pay above market odds which hurts competition.

The problem is that the two are not necessarily correlated. Some of the worst PMs I have used over the past 20 years were also the most expensive. Often the x factor is the person who is actually managing your property, if such person is dedicated, generally they can be working in any PM office...

Check previous threads... including recent ones... there are some reasonable PMs in Perth such as the one I recommended.