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I did. I moved my savings account and superannuation account elsewhere. The loans stayed, as much as I dont like them, they were a valid checkpoint on my serviceability map that i had to navigate through. Now that I've capped out with them I've moved onto the next place and all is good with...

Yep. My westpac branch visit to error ratio is roughly 1:1 as well. Written other threads on coffee lounge. They're so frustrating!