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The condition was good when tenants moved in, and the agreement was signed between another agent of this company and the tenants

Yesterday I complained to the agent's manager, she sent me the bond transfer form this morning, which made me feel better. I believe requesting fee refunded is another battle, I don't want to spend so much time for $100 and her misconduct. Thanks for reply!!

Today the agent went to my property for final inspection, when I talked with her about the damange caused by the tenants, she completely stood at the side of tenant, repeatedly saying "tenant said blabla...". I argued with her quite a long time and her unprofessional speaking and doing made me...