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Thanks sharing your experience with the service providers, Sim. Apparently, on top on the well managed infrastructures, a skilful administrator like you is the key to keep a site rock solid! :D Although I only started hang around with this site recently, I have never seen an unexpected outage...

I guess the hosting provider is trying to keep itself competitive against Amazon AWS? I can see more and more companies are moving their servers/applications from varied hosting providers to them...