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More likely she was getting some enquiries already and thought that was good enough and was too lazy to go take some photos. When your PM gives you excuses as to why they haven't done something, its time to change PM's.

While your listing does a great job at advertising the agents name, it does nothing to promote your property! Get photos up asap. If theres no photos, people cant see what its like, is the kitchen etc decent, so they move on.