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...exactly....and as most Buyers do absolutely bugger all research before they purchase, other than look at the asking price and listen what the REA is babbling on about, that tactic usually works a treat. As long as they "feel" good, and are "happy"....then no harm done. Notch another one...

I find that people slot comfortably into one of three forms of communications. Emailers / Phone Jockeys / Face to Facers I like doing most of my work - especially the legal stuff on email.....and then when everyone gets stroppy at me, I smooth everything over with a face to face.