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http://www.rta.qld.gov.au/Resources/Fact-Sheets/General-tenancy-fact-sheets/Goods-and-documents-left-behind-fact-sheet

Is it tribunal orders, or just their undertaking? If it's just their promise then you may find you have to start the process with the tribunal (and lengthy delays) to get them out if they really know what they're doing. Their written promises would go well for you at tribunal, but the...