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or their understanding of the facts are different. it's rather arrogant of you to think you know the law better than the director. note to OP - kd is talking about Canadian regs not oz.

evidence? photos? evidence of your agreement? what exactly was the permission to paint? this is how the tribunal will respond or think. harden up or it will cost you. we're trying to help and also trying to learn. a situation like yours doesn't come up on this board every day. post the...

stick to dot points like wylie said and be very clear. the painting issue has changed a bit from "walls being repainted without permission" to "We had given permission for walls to be painted but only by a professional licensed trades person." is there actually anything wrong with the paint...