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If the repair is 'substantial' (>50%) it may be more appropriate than replacement. Otherwise, negotiate for a partial repair? Cheers, good to hear that the situation is clearing and sunnier all round. :)

You qualify to be called a battler! I can't believe that the tax dept is acting as if they want to create financial chaos and mess up battlers' lives. Surely there must be a PR side of taxation to create a mutually satisfactory outcome, ie if tax arrears then achieve a repayment schedule that...