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Thanks Josh, It appears I can't get my questions answered here either!!! It appears I currently have a houseful of unknown tenants who aren't on the lease and no photos taken on entry. I'm waiting on a figure for a bank valuation but as my house hasn't been cleaned much or gardening done for 18...

I might get a faster response if I write here? Russell, does your company take entry condition photos? Do professional photo's belong to the owner/customer or your agency?

I'm using PropertY management HQ. I've used them previously and just gone back. It's not worth the stress and extra effort to use a cheaper company.