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Yeah it's frustrating. At least you managed to secure a decent discount though. Cheers Jamie

That's quite frustrating. As mentioned above, we secured the 1.06% discount for a client who's borrowing was less than yours. You might just be dealing with a difficult branchie - call the retention team, tell them you're leaving and that you just wanted to give them the chance to match...

Hi Mike Tell them that ANZ will give you at least 1% off their SVR (taking it down to 6.8%) and will be rebate $1k for each loan that you refi to them. You need to provide a comparison - it shows that you've been shopping. Good luck. Jamie

Hi Syd We sent off an email to the pricing guys at WBC the other morning requesting a 1.06% of the SVR for an existing client (we were doing a little top-up). Total borrowings was about $750k - they agreed to it. In today's climate - a 1% discount off the SVR is common for anything greater...