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If something 'accidentally' happened to trigger it with the same lender, like Marty said I'm sure something could be arranged - I've never had it happen but I can't imagine it happens often.

It can be really annoying when clients go direct to the bank - mostly b/c bank staff can undo a lot of our work by giving conflicting advice or implementing clients instructions wrong. It can also be like chinese whispers, where a client has the right idea but communicates it slightly wrong and...

You don't need to move the loans - if anything needs doing just ask your new broker to help. You can completely cut ties with the old firm without moving loans. Your new broker will often pick up the trail for their trouble. Of course if moving is of financial benefit to you, go for your...