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Hi Wylie, Yes - it's funny sometimes you just get properties that attract certain tenants and it's not always obvious which properties will attract which tenant type. We've got a lovely property under management and it baffles me that we get hard hard work tenants each time it changes...

Hi Wylie, We occasionally face this sort of thing. We usually try to nut it out ourselves first. We had a tenant recently who thought there was something wrong with the oven. We called in and set the timer, made sure the oven worked, then showed her how to set the timer so she can do it...