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They're too busy reading legislation and learning everything about everything to spend more time making money? :p

In my own mind, reasonable would be pro-rata, but maybe I'm too generous... I wouldn't have a problem paying a pro-rata amount. If the tenant chose not to renew their lease in 6 months you'd be up for the full letting fee anyhow, so you're no worse off by paying a pro-rata amount by the tenant...

LOL! :D I thought they were a bit harsh on you. If you were self managing yes, then you deserve the criticism but that's what you pay professionals (i.e. property manager) for. Sure, it might be in your best interest to know everything, but not everyone has time to know everything, which is...

I'm not certain, but my understanding is that you pay a pro-rata of the letting fee. I think the tenant is only obliged to pay what is remaining on the lease so in your case half the lease was remaining so the tenant pays half the letting fee. Seems quite fair, because if they were to leave in...