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That's normal, accountants are normally accommodating of each other and will provide what is needed, as most clients are hopeless and can't keep copies of all their documents. :) However, in terms of handing over the entire files full of original documents, no that's not normal. At least not...

What exactly is it that you're after? Copies of your tax returns and financials - you should already have these. But if you do request them, then an accountant can certainly provide extra copies. If you want all their working papers and correspondence, then no, they probably won't hand that...