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Hi Dex, I guess you will have to trust him but if you would like him to test it further I would be assuring him you are happy to fix it, you just want to fix the right bit. He sounds like a decent tenant :)

Well, he has 2 TVs available it would be simple to test whatever he is doing on his laptop on both TVs :)

I am reading this differently to you guys :confused: If the TV has reception problems and when he plugs in his laptop it also has problems then to me, the problem would be in the signal feed. I would ask him to plug his laptop into both TV sockets and compare the signals. If it works well...