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  1. M

    Damage to carpet by storm

    After googling "ranch slider" it seems that it is the tenants fault. A ranch slider is a sliding glass door which the OP says was left open and the aluminium screen door has been locked. Live and learn in storm season I am afraid, sorry OP :o
  2. M

    Damage to carpet by storm

    Maybe it is a QLD thing but was the door/window open or closed ? If it was closed and the storm forced the water underneath then it could be an insurance event but if it was open then I think it is the tenants fault. It is storm season and Brisbane is the storm capital of Australia, even...
  3. M

    Damage to carpet by storm

    If you left a window or door open then it is your responsibility.
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