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No way on earth are they understaffed. Lived in Canberra (until just recently). Majority of friends work for govt departments. On a very good wicket down there - good pay these days, lots of leave (ie ATO shut down for two weeks over Christmas in addition to normal 4weeks leave - standard for...

Banks - we expect a stuff up every now and then (getting access to our business accounts cut off as they wanted to re-id us?!? was the big one this year) Govt Departments - the ATO and I are such great friends now :mad: took over three months to get a name change done on our account (and held...