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CHAOS, I'll relay my relationship with my Property Manager. The initial period (first six months or so) was pretty bumpy. I wasn't entirely happy with the service provided. But I thought 'Ah, let's see if things get better' and they did. If they didn't I would have found someone else to manage...

CHAOS, my post comes from years of experience dealing with people like this. As the old saying goes 'My job would be great if it wasn't for the clients'. Luckily these days, I can pick and choose who I want to wrok with. If they aren't happy with the service they are getting, they have two...

Hi sharpcq, I too work in the service industry and find that you can split people into roughly two groups. Those that accept the fees you charge and those that whinge and moan. It's almost exclusively the ones that whinge and moan that expect the best service for the lowest amount of fees and...