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I disagree. I think his personal wealth is completely irrelevant to the way he runs his business. As the person paying the wages, if he wants invoices paid correctly and on time, it should happen - every time. That is what the employee is being paid to do. Having said that, need to...

Can you get the staff to print a list at the end of each day - you then tick or cross and leave it on their desk for the next day. Checking their work, but in a non-confrontational manner. Make this part of the procedure manual - a routine daily task.

I think you have an opportunity now to set things up for the future. You have two new staff members (one brand new, one 6 weeks in) . Use this to your advantage to put systems in place. Let them know your expectations and why these tasks are important to you. I think you are completely...