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I don't accept that behaviour at all. If there was evidence of either unethical or illegal behaviour I'd be cheering Helen on, but she hasn't yet presented anything other than a "throwaway" line from a conveyancer (who is prohibited from giving legal advice).

Helen, as property investors we are net buyers (ie we've been buyers more times than we've been sellers), so I'm not sure why you think we'd be naturally inclined to be unsympathetic; we're not. But we've been through enough collective transactions to know how this game works. I'm not sure why...

Sorry, Helen, but I'm not sure exactly which part of this you think reflects badly on the agent. Which part exactly are you unhappy about? The agent is allowed to accept "back-up offers" whilst your contract is conditional, and really should do so, to protect the vendor's interests. Do you...