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ROFLMAO... seriously, I'm in tears and stitches. This isn't good for my health. :D "Testing, one, two, three..."

You get one invoice, which they sent you a while ago, and you keep getting "statements of account" until you've paid the bill. Have you talked to your relative yet about the breakdown in communication?

My Nanna wanted my Mum to drive her to "the Telstra office" (who physically goes into an office these days anyway????) because she was charged for 16 local phone calls in a month when she's sure she only made 15 local phone calls. :rolleyes: Of course she didn't want to phone Telstra to query...

I'm not forgetting it, I just made it clear that I was talking from an ethical and family harmony perspective, rather than a legal perspective. :)

Yes, that was an interesting interpretation, wasn't it? But hey, what would we know? Apparently we all gave snowwhite the "wrong" advice last time.

I'm with marg4000. You seem to have the view of "she's a friend therefore I expected formalities to be put aside and that I wouldn't have to pay". Putting the shoe on the other foot, the lawyer friend may be thinking "she's a friend therefore she doesn't want the costs agreement formalities and...