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Thanks, Peter. It has indeed been a saga. We're very happy with how the new home's shaping up, thank goodness. It's a highset about 3m above ground. ;) If we flood next time, Noah will turn up.

OK, so we're not going to make it by the fourth anniversary, but we are at lock-up and should be home by February. After 4 years and 1 month, I can't tell you how excited I'll be. :)

Thinking of everybody on this third anniversary. Hopefully our family will be back home by the fourth anniversary. (It'll be ugly for our builder if we're not! :p)

Tell me about it! At least we're headed in the right direction - insurer recently more than trebled their offer, and we're now "in the ballpark" - but some people still have made little progress since the floods, apparently. And I hate to think how many people just couldn't be bothered...

Believe it or not, still playing silly buggers trying to get a settlement, though we are making progress. I thought it was ridiculous that 27 months down the line, our lives were still up in the air, but a lawyer friend tells me that there are hundreds to thousands of insurance claims still...

Still not over, but Ombudsman held a meeting with both parties and has basically told the insurer that they are responsible for the structural damage. Only took 25 months to get there!

Just thought I'd let you know that more than 6 months down the road, we're still awaiting resolution, though I suspect we'll have a win from the Ombudsman within a month or two. If anybody is interested, I've gone public with a bunch of info about the despicable conduct of our insurer - did...

I think we've been through enough therapy to somewhat alleviate the trauma of the floods themselves, though now, as you say, there's the ongoing disruption to our lives, and feeling like everything is "temporary", and we don't even know when or how it might end; it's definitely not fun...

Just thought I'd let you all know this is still going and turning into a real saga. The Ombudsman met with both parties back in January, gave directions on how he views various points in dispute, and encouraged us to go off and negotiate on that basis. We felt confident, based on that meeting...

Ours has an excellent reputation. And in fairness, they were great with our previous claim, and fabulous dealing with our contents claim. I think that the problem is that they got overwhelmed with the scale of the event, and the handling of many housing (as opposed to contents) claims was...

I no longer believe this to be the case > One year down the track - next week - and the only thing that's happened since the January post-flood clean-up is that our home finally got stripped out in October. So we now have studwork, brick veneer, a slab with structural failure, and a roof. And...

Ours is taking longer than normal, but we're not Robinson Crusoe, either. The only people who I know of who've moved back home are those who weren't insured. They got money from the Appeal grants and got their homes fixed much quicker than people who have to wait on insurers. :o Most of them...

Just an update, for the minority who thought this was a "media beat up". :rolleyes: We have flood insurance, and our insurer has accepted our claim and is paying our rent at an alternative home, but more than 8 months down the track, we still don't have a decision as to whether our home is going...

Oh, willair, I'm so sorry to hear this. Just devastating stuff. Hang in there.

There may be some grey for a few properties in the Lockyer, but the legal definitions will prevail over what people "thought" it meant, and Brisbane (at least the areas I'm aware of) was quite clearly flooded, rather than storm-damaged. It's heart-breaking. :( They all have that. Yeah, 14...

OK, NBS, I'm with you now - I'm pretty sure it's the same distinction, just worded slightly differently. Pretty much all insurers cover for "stormwater damage", which is what Toowoomba had; this is where rain which falls on or adjacent to your property, causes damage on its way to a waterway...

Amen, Sunfish!

So sorry to hear that, RPI. Yes, many have done their DD, and been flooded nonetheless. :( I'm fed up with people saying "oh, people will live on a flood plain..." :rolleyes: As well as being insensitive, it's just ignorant. We do live near a creek, which is why we did extensive due diligence...