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Hi Mick, my experience has been they do the val for free, but they charge their 'variation' fee when the application is lodged.

To the best of my recollection, ING has never charged myself or a client for any residential valuation. The last time I did this, they performed a full valuation, but in some cases they may just do a drive-by. In most cases, when the application is lodged they will honor the valuation result.

I doubt you could get the valuation done via the normal phone banking interface. I normally send my ING business development manager a request via email and they get it done but the borrowers don't have access to these guys. It doesn't cost to get it done and as suggested it makes the...

I've never been a big writer for ING, but getting upfront vals done is no problem if you ask nicely. :)

Contact myself or one of the other brokers. We all post a fair bit so you should be able to find someone you're comfortable with. Odds are the cost of breaking an existing fixed rate would exceed any benefit, the most likely outcome is that it's best to stay with ING. You'd need to...

It does make sense. Ignoring the relationship bit with ING (it really doesn't come into it much to be honest), they certainly do have very competitive fixed rates and they have been so for quite some time. There are one or two lenders with lower fixed rates under the right circumstances...

ING do 99% of their business via mortgage brokers. Almost all mortgage brokers can write ING loans. It's actually more telling if a broker can't write an ING loan. Is there a specific reason why you're picking ING? (I don't have any objection to them, just curious).