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Not vary fair comments. I've had tenants who were great for a couple of years, then went bad when their relationship broke down. The PM did a great job of managing the crisis however.

A bad tenant might one day wake up to themselves, get their ***** together and do the right thing by the landlord. They're highly unlikely to do this after they've had a bit of success at a tribunal hearing, or after a landlord has given them the benefit of the doubt. More likely they'll...