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Strange, I've been told the exact opposite - only for existing customers. I even tested it successfully recently. It was a new purchase though.

Yes they have a 100% offset. Service has been lacking, but like all lenders their service varies. My experience has been quite good lately. 2 recent applications were approved within 4 working days of submission. They're also releasing new and much lighter documentation requirements in the...

It's bascially a 2 year honeymoon product. It has it's good points, but is a bit limited. HomeSide (NAB broker section) will effectively do a 1% discount for anyone with a 75% LVR or lower and a loan over $250k. Lower fees than the other banks too.