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You will have to firstly point out to them the shortcomings in the clean, and give them an opportunity to make good, before you call in your cleaners, and yes, that can be part of your claim.

Sadly, this is one post that every professional property manager does not want to read. Have regular inspections been done? and have you received copies of those reports? If the inspections have been done, get copies of the reports, as well as a copy of the entry condition report. Have you...