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Personally, I would not be paying a non-refundable retainer to someone I actually plan to meet in person. When we do get the opportunity to meet a client in person, we do so. It is an interview process that works both ways: The client gets to see if they want to go to the next step and...

That's pretty right. We don't get to meet in person with many of our interstate or overseas clients. (Part of the reaosn they are using us, is that they don't want to / can't get the time to travel). But we still engage on the phone / email before, during and after the search.