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OK, if there were major issues with a clean up if the person had died in the house, then I would expect some compensation with regard to the clean up, which I know, from experience, is ghastly.

I guess I prefer to run a Business with a heart!

And all business decisions were/are, at one time, based on personal decisions.

Sun, that is exactly what happened to me when a person backed into my son's car, which is only insured for 3rd party damage (the premiums for a young male driver for comprehensive insurance are $3000 A YEAR!:eek:) I had to send a 'letter of demand' outlining in a specific way, what had...

But maybe that very thing is what defines the difference between 'big businesses' like the phone companies etc, and the rest of us. We have a heart, big business's dont. I wouldnt want my value system to be based on the big business principles. As for the ATO, well, that speaks for itself...

Yeah, I think sometimes people think 'their world' (eg carparking) is THE WORLD and nothing else could be as important.

No, they certainly dont stop - the estate has to pay them out. Slightly different, but my mother in law died many years ago and I was the executor of the estate. She had been receiving a pension from her deceased husband's employer for many years. Within a day of her death being announced...