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thanks for the replies guys... we all seem to be on the same wavelength, I feel a bit more confident Air con isnt really an issue, I asked the logical q's when the PM asked the other day. Its just this is the reply I got - 100 other requests.... also got asked that I can buy her dads hills...

Hi guys a Tenant in IP has listed a lot of things they want doing, what do should I do? what do I have to do? Its a long post but your feedback is much appreciated Install an air con they own - they want me to install it? - I asked for all the air con details etc and what the "deal" would...