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Maybe it needs one, I'd be curious as to where it's draining to?

Detailed Explanation. Remove all the localised problem pavers from the affected area and start digging, you may need to remove some unaffected pavers a few courses back to give yourself some room to manoeuvre. Start digging, you'll need to pile all the sand and dirt up on the other paving...

Mate I'm new here I've tried to reply at length but keep getting timed out. In short I think your soakwell has lifted/ popped the lid. Remove the lifted pavers from affected area, dig down and locate the soakwell, lift the lid, take a picture. If it isn't the soakwell, then possibly the...