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Sure agents should charge a flat fee, the work is the same after all isn't it? Bogans in a government subsidised shack with high expectations and high maintenance tenants are universally the same.

Each agency will base its fees and comms on their business model. You have to ask yourself if paying 5.5% is giving you a better pm than the agency that charges 8.8% How many other charges are you paying eg. postage, annual statement, lease prep, inspection fees etc? What continuity of pm...