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See extract: 55 No entitlement to commission or expenses without agency agreement (1) A licensee is not entitled to any commission or expenses from a person for or in connection with services performed by the licensee in the capacity of licensee for or on behalf of the person unless...

RAAFIE, tenancy agreement and agency agreement are two different beasts. The agency can't act on your behalf unless there is an agenxy agreement, this may be for a set period eg 12 months. There is also a notice period to terminate the agreement eg 30 days. The tenants only occupy for the term...