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If the amplifier isn't the issue, it could be that you require an attenuator to reduce the strength of the signal. I have issues with our signal having been too strong causing the picture to break up and drop out (we are within 2km of three tv towers at Ararmon, Willoughby & Chatswood.

Do others in the complex have the same issue? Are you on individual antennas or is there an MATV system covering all buildings in the complex? Before contacting the builder, test your reception with a cheap pair of rabbits ears - if you manage to get channel 10, contact the builder. If you...