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Words of Wisdom! I can understand you being furious. Try to keep that out of the emails to a certain degree! Just what Sez Said, she is always the smiling face of reason, and a breath of fresh air!;) Cudos to you (but where is the button)?:o

Holding to account.. literally! So, I trust the licensee in Charge will 'cough up' Stand your ground, and keep the Rules of Conduct in the back of your mind! I hope this helps Cheers Seaford Sunshine

Duty of Care Dear EN70, your Property Manager Does have a duty of care towards you. There is a Fair trading Rules of Conduct. http://www.fairtrading.nsw.gov.au/ftw/Property_agents_and_managers/Rules_of_conduct.page? You must Speak with the Lisencee in charge, and warn them about...