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Thanks for the tip Simon - I wrote back saying that I understand if she can't waive the fee herself, but if I could have the details of someone to speak to regarding it there wouldn't be a problem. I got a lovely email back saying that I won't be required to pay the fee. Good stuff :)

Hi guys, I am having a bit of a tiff with my property manager. It's not for my investment property but rather for the property I'm renting to live in. I've had a few stuff arounds with some new accounts because everything has been taken out of a joint account and moved over into my name...