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The key is that when you click on the "ENTER CHAT..." link at the bottom of the first window that pops up, the very next thing you should see is a dialog box that appears asking you if you want to accept a certificate. This may appear under other open windows... so I suggest that you minimize...

Well Rob, if you just come into the chatroom we can talk you through getting you connected to the chatro........ oh. ummm. errr. Actually, seriously though - you can still access the chatroom from the old forum. Why don't you come in through that and chat - and we can talk you through it...

By the way everyone: we finally got the registration key through for the chatroom software - so the annoying "please register" message is now gone ! yay.

Simon: ouch ! :( Can you give us some more detail about your machine ? Processor type and speed, operating system and version, browser type and version and so on.

Have you got Java applets disabled ? Can you use other java applets ? Have you successfully used the chatroom from the old WebBoard forum on that computer ? Check the security settings: Tools -> Internet Options -> Security tab -> Internet zone What level is this set to ? If "Custom...

There is a prompt which comes up asking you to accept a certificate or something - you need to say "yes" to this. Sometimes it pops up under other windows, so you may have to go hunting for it. If you have touble, I suggest closing ALL broweser windows, then go back and try again. I'll...