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:eek: Why month by month contract/lease?Amend contract/lease once expired,so tenant pays for water usage,which is the norm btw. Your tenants a real estate agent=irresponsible:p

Problem may lay with the estimate...Estimates aren't accurate...Also,no access,means another fee for you,for a field officer to try and gain access for a read(aka chronic access)...No access,no read=estimate + special read.Provide access for an actual reading(MUCH preferable)and or picture of...