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Such a simple thing to do and fathom, yet people still refuse to acknowledge and follow this one tip :confused:

Simply....ventilation of the house. She is not letting things to dry out by locking it up tight during winter. There must be some ventilation at all times especially winter when it's much harder to dry out. Drying clothes inside will put plenty of moisture in the air which then...

Come to think of it, and someone already has regarding the sub floor situation, but can you tell us the details of the buildings foundations? can have alot to do with this for sure, but we need to know all the facts before speculating upon any possible advice.

If you feel ok with it, and I do agree its not a sunstantial cost, and you're happy to humuor then go for it! Your call. At least you can say you have tried and that done upon the tenants request. However, if it does not work then further investigation is required to get to the root of the...

So, have you investigated these claims or are they just claims at the moment? Time for an inspection of such happenings then sort it out. Sometimes tenants exagerate things a little, just sayin..;) I could be wrong but if it was my IP I would be there experiencing it for myself before...