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Good example of how a broker should be operating in the New World, Rolf. The challenge for all (both bank staff and certain newish brokers) will be to understand that the old days of "let's look at how much a given bank's serviceability calculator will allow you do borrow" are on the way out...

Based on my travels the last few months, many are. Equally, there's a disturbingly high number that see it as licensing plus some additional paperwork as distinct from a significant shift in thinking. The biggest issue based on what I am seeing is the fact that there are still a number who are...

To be fair, absent the lobbying of the industry you would be facing a good more grief than is the case now. There is little doubt that the political imperative to "do something" about what was going on in the periphery of the broker industry had the potential to lead to a fairly draconian...